Our Impact
Since 2009, Generation Global has helped young people build the knowledge, attitudes and skills needed to engage with the world and with one another.
Rigorous data sits at the heart of how we work. We embed data collection tools within our platform to assess programme effectiveness, improve delivery, and track impact over time. This allows us to measure knowledge acquisition, attitudinal change and skills development through a robust approach developed with expertise from University College London.
Our model has been tried and tested in partnership with multiple governments and our resources are recognized as best practice by the UK Department for Education, UNESCO, the Brookings Institute, and the National Council for Social Studies.
Reach
40+Countries
Participating
700,000+Young People
Reached
20,000+Educators
Trained
7,000+Video Conferences
Facilitated
Satisfaction
Net Promoter Score (NPS) - Young People
Responses: 22,017
How likely would you recommend Generation Global to a friend?
Average score
8.44
/ 10
NPS
+53
Responses: 22017
Detractors (0-60)
2938 · 13.3%
Passives (70-80)
4516 · 20.5%
Promoters (90-100)
14563 · 66.1%
Net Promoter Score (NPS) - Educators
Responses: 1,018
How likely would you recommend Generation Global to a friend?
Average score
9.23
/ 10
NPS
+77
Responses: 1018
Detractors (0-60)
64 · 6.3%
Passives (70-80)
111 · 10.9%
Promoters (90-100)
843 · 82.8%
Outcomes
The learning journey for young people starts with the awareness that intercultural communication and dialogue exist, and through this knowledge, young people can continue to grow and practise the skills and attitudes that are required for efficacy.
Layers of Impact:
-
Awareness: Learners are knowledgeable about what
dialogue is and why it is important to
create peaceful and inclusive societies.
↓ -
Practice: Learners understand and practise the
core skills of dialogue to develop
intercultural communication.
↓ - Transformation: Young people use dialogue as a transferable skill to actively participate in the world as global citizens.
Attitudinal change
This overview brings together three complementary indicators of attitudinal change. Diversity Awareness is a self-reported 0-100 measure of the extent to which learners perceive people with different beliefs, values, or backgrounds in their neighbourhood, country, and the world. Prejudice / Warmth uses a 0-100 feeling thermometer to capture the affective tone of learners' attitudes toward people from different backgrounds. Inclusion of Other in the Self (IOS) measures perceived commonality with out-group members on a five-point closeness scale, here expressed as a weighted average from 0% to 100%.
Attitudinal change overview. Values shown are means, weighted averages, or Agree % depending on the measure. Repeated-measure deltas compare to baseline.
| Measure | Dimension | Baseline | Progress Tracker | Post Video Conference |
|---|---|---|---|---|
| Diversity Awareness | Neighbourhood | 60.9 | 66.5 +5.6 vs baseline | - |
| Diversity Awareness | Country | 67.7 | 72.0 +4.3 vs baseline | - |
| Diversity Awareness | World | 72.0 | 76.1 +4.1 vs baseline | - |
| Prejudice / Warmth | Warmth thermometer | 66.5 | 72.3 +5.7 vs baseline | 74.7 +8.4 vs baseline |
| Inclusion of Other in the Self (IOS) | Overlap score | 52.6 | 55.3 +2.7 vs baseline | - |
View full charts
Diversity Awareness
Me and My Communities (% of people with different backgrounds)
Baseline(Learning Dojo)
Total responses: 62,663 · Matched students: 17,879
Thinking about your neighbourhood, the country where you live and the whole world, what percentage of people do you feel have beliefs, values, or a background that is different from yours?
Neighbourhood
Mean: 60.9
Responses: 17879
0-20
1558
21-40
2413
41-60
3811
61-80
4818
81-100
5279
Country
Mean: 67.7
Responses: 17879
0-20
593
21-40
1651
41-60
3873
61-80
5079
81-100
6683
World
Mean: 72.0
Responses: 17879
0-20
526
21-40
1237
41-60
3816
61-80
4018
81-100
8282
* Within-subjects longitudinal design. Only participants who completed both the baseline (Learning Dojo) and at least one Progress Tracker are included, enabling a matched-cohort comparison of the same individuals at both time points. Each student contributes one baseline response and their final follow-up response on this measure. This reduces bias that would arise from comparing different respondent groups over time.
Repeated Measure(Progress Tracker)
Total responses: 37,423 · Matched students: 17,879
Thinking about your neighbourhood, the country where you live and the whole world, what percentage of people do you feel have beliefs, values, or a background that is different from yours?
Neighbourhood
Mean: 66.5 (+5.6 vs baseline)
Responses: 17879
0-20
1112
21-40
1881
41-60
3354
61-80
4956
81-100
6576
Country
Mean: 72.0 (+4.3 vs baseline)
Responses: 17879
0-20
428
21-40
1246
41-60
3297
61-80
5104
81-100
7804
World
Mean: 76.1 (+4.1 vs baseline)
Responses: 17879
0-20
351
21-40
874
41-60
3186
61-80
4043
81-100
9425
* Within-subjects longitudinal design. Only participants who completed both the baseline (Learning Dojo) and at least one Progress Tracker are included, enabling a matched-cohort comparison of the same individuals at both time points. Each student contributes one baseline response and their final follow-up response on this measure. This reduces bias that would arise from comparing different respondent groups over time.
Prejudice / Warmth
My Community Connections (0–100)
Baseline(Learning Dojo)
Total responses: 62,429 · Matched students: 22,344
How do you feel toward people who have beliefs, values, or a background that is different from yours?
Warmth thermometer
Mean: 66.5
Responses: 22344
Cool (0)
Warm (100)
* Matched longitudinal comparison. The baseline card includes participants who completed the baseline warmth assessment and at least one later warmth measure. Each repeated-measure card shows the subset of that cohort who completed that specific later measure. Differences from baseline are calculated against the paired baseline for the same respondents shown in that repeated-measure card.
Repeated Measure(Progress Tracker)
Total responses: 37,214 · Matched students: 17,854
How do you feel toward people who have beliefs, values, or a background that is different from yours?
Warmth thermometer
Mean: 72.3 (+5.7 vs baseline)
Responses: 17854
Cool (0)
Warm (100)
* Matched longitudinal comparison. The baseline card includes participants who completed the baseline warmth assessment and at least one later warmth measure. Each repeated-measure card shows the subset of that cohort who completed that specific later measure. Differences from baseline are calculated against the paired baseline for the same respondents shown in that repeated-measure card.
Repeated Measure(Post Video Conference)
Total responses: 22,420 · Matched students: 9,472
How do you feel toward people who have beliefs, values, or a background that is different from yours?
Warmth thermometer
Mean: 74.7 (+8.4 vs baseline)
Responses: 9472
Cool (0)
Warm (100)
* Matched longitudinal comparison. The baseline card includes participants who completed the baseline warmth assessment and at least one later warmth measure. Each repeated-measure card shows the subset of that cohort who completed that specific later measure. Differences from baseline are calculated against the paired baseline for the same respondents shown in that repeated-measure card.
Warmth by Video Conference Attendance
Average warmth reported at baseline and after successive video conferences among participants who completed a baseline and at least one post-video-conference reflection.
* Matched longitudinal descriptive view. Group 0 shows baseline warmth for participants who later completed at least one post-video-conference warmth reflection. Groups 1-5 show the mean warmth from the 1st, 2nd, 3rd, 4th, and 5th chronological post-video-conference reflection among participants who attended at least that many conferences. Group 6+ combines reflections from the 6th conference onward. These groups show reported warmth at successive stages of participation and provide a descriptive view of how continued participation in video conferences may contribute to warmer attitudes over time.
Inclusion of Other in the Self (IOS)
Commonalities and Differences (0–100 overlap)
Baseline(Learning Dojo)
Total responses: 59,294 · Matched students: 16,637
How much do you think you have in common with people who have beliefs, values, or a background that is different from yours?
Overlap score
Weighted average: 52.6
Responses: 16637
0%
166
25%
2492
50%
9970
75%
3468
100%
541
* Within-subjects longitudinal design. Only participants who completed both the baseline (Learning Dojo) and at least one Progress Tracker are included, enabling a matched-cohort comparison of the same individuals at both time points. Each student contributes one baseline response and their final follow-up response on this measure. This reduces bias that would arise from comparing different respondent groups over time.
Repeated Measure(Progress Tracker)
Total responses: 33,517 · Matched students: 16,637
How much do you think you have in common with people who have beliefs, values, or a background that is different from yours?
Overlap score
Weighted average: 55.3 (+2.7 vs baseline)
Responses: 16637
0%
153
25%
1865
50%
9688
75%
4171
100%
760
* Within-subjects longitudinal design. Only participants who completed both the baseline (Learning Dojo) and at least one Progress Tracker are included, enabling a matched-cohort comparison of the same individuals at both time points. Each student contributes one baseline response and their final follow-up response on this measure. This reduces bias that would arise from comparing different respondent groups over time.
Skills development
Dialogue Skills Psychometrics
This overview reports average scores on interval-style 0-100 reflective self-assessment items designed to capture Generation Global's core dialogue skill domains: sharing personal experiences/perspectives, respectfully challenging views, active listening, asking questions, critical thinking, and reflection. These items function as psychometric indicators of learners' perceived dialogue skill repertoire at baseline and follow-up.
Overview for Dialogue Skills Psychometrics. Values are means, and repeated-measure values compare to baseline.
| Skill | Measure | Baseline | Progress Tracker |
|---|---|---|---|
| Global Communication - Sharing | I share details about my personal experiences and beliefs openly without being encouraged to do so | 64.1 | 72.9 +8.8 vs baseline |
| Global Communication - Challenging | If I hear something I do not agree with, I know how to respectfully tell others that I have a different perspective | 76.9 | 79.7 +2.8 vs baseline |
| Active Listening | I know how to show others that I am listening to them | 80.0 | 80.8 +0.8 vs baseline |
| Ask Questions | I know how to ask questions that can help develop a conversation further | 71.7 | 76.6 +4.9 vs baseline |
| Critical Thinking | I take time to think about who I am and how my perspectives are influenced by my experiences and background | 72.9 | 77.3 +4.4 vs baseline |
| Reflection | I think about what I have learned so that I can improve the experience of dialogue | 76.4 | 79.7 +3.3 vs baseline |
View full charts
Reflecting on the Skills (0–100 slider)
Baseline(Learning Dojo)
Total responses: 70,720 · Matched students: 24,556
How much do you agree with the statements below?
Global Communication - SharingI share details about my personal experiences and beliefs openly without being encouraged to do so
Mean: 64.1
Responses: 24556
0-20
1675
21-40
2883
41-60
5792
61-80
6160
81-100
8046
Global Communication - ChallengingIf I hear something I do not agree with, I know how to respectfully tell others that I have a different perspective
Mean: 76.9
Responses: 24556
0-20
407
21-40
893
41-60
4582
61-80
5912
81-100
12762
Active ListeningI know how to show others that I am listening to them
Mean: 80.0
Responses: 24556
0-20
303
21-40
726
41-60
4035
61-80
4969
81-100
14523
Ask QuestionsI know how to ask questions that can help develop a conversation further
Mean: 71.7
Responses: 24556
0-20
600
21-40
1869
41-60
5330
61-80
6232
81-100
10525
Critical ThinkingI take time to think about who I am and how my perspectives are influenced by my experiences and background
Mean: 72.9
Responses: 24556
0-20
603
21-40
1457
41-60
5234
61-80
6388
81-100
10874
ReflectionI think about what I have learned so that I can improve the experience of dialogue
Mean: 76.4
Responses: 24556
0-20
258
21-40
886
41-60
4827
61-80
6449
81-100
12136
* Within-subjects longitudinal design. Only participants who completed both the baseline (Learning Dojo) and at least one Progress Tracker are included, enabling a matched-cohort comparison of the same individuals at both time points. Each student contributes one baseline response and their final follow-up response on this measure. This reduces bias that would arise from comparing different respondent groups over time.
Repeated Measure(Progress Tracker)
Total responses: 47,977 · Matched students: 24,556
How much do you agree with the statements below?
Global Communication - SharingI share details about my personal experiences and beliefs openly without being encouraged to do so
Mean: 72.9 (+8.8 vs baseline)
Responses: 24556
0-20
666
21-40
1472
41-60
4475
61-80
7225
81-100
10718
Global Communication - ChallengingIf I hear something I do not agree with, I know how to respectfully tell others that I have a different perspective
Mean: 79.7 (+2.8 vs baseline)
Responses: 24556
0-20
220
21-40
669
41-60
3490
61-80
6386
81-100
13791
Active ListeningI know how to show others that I am listening to them
Mean: 80.8 (+0.8 vs baseline)
Responses: 24556
0-20
172
21-40
657
41-60
3512
61-80
5697
81-100
14518
Ask QuestionsI know how to ask questions that can help develop a conversation further
Mean: 76.6 (+4.9 vs baseline)
Responses: 24556
0-20
281
21-40
1111
41-60
4250
61-80
6576
81-100
12338
Critical ThinkingI take time to think about who I am and how my perspectives are influenced by my experiences and background
Mean: 77.3 (+4.4 vs baseline)
Responses: 24556
0-20
283
21-40
934
41-60
4175
61-80
6504
81-100
12660
ReflectionI think about what I have learned so that I can improve the experience of dialogue
Mean: 79.7 (+3.3 vs baseline)
Responses: 24556
0-20
148
21-40
549
41-60
3806
61-80
6456
81-100
13597
* Within-subjects longitudinal design. Only participants who completed both the baseline (Learning Dojo) and at least one Progress Tracker are included, enabling a matched-cohort comparison of the same individuals at both time points. Each student contributes one baseline response and their final follow-up response on this measure. This reduces bias that would arise from comparing different respondent groups over time.
Dialogue Skills Improvement
This overview reports the proportion of respondents who agree that the programme is developing their dialogue skills. The Progress Tracker item captures whether learners feel the Ultimate Dialogue Adventure overall is developing their dialogue skills, whereas the Post Video Conference item captures whether a specific video conference is perceived as contributing to that development. These are self-reported indicators of perceived skill development rather than direct performance assessments.
Overview for Dialogue Skills Improvement. Values are Agree % from two post-activity questions shown side by side.
| Skill | Progress Tracker | Post Video Conference |
|---|---|---|
| Global Communication | 85.2% | 83.9% |
| Active Listening | 84.9% | 89.8% |
| Critical Thinking | 84.2% | 81.8% |
| Asking Questions | 79.3% | 81.9% |
| Reflection | 84.0% | 73.2% |
View full charts
Perceived dialogue skill development (Agree %)
Repeated Measure(Progress Tracker)
Responses: 47,378
Participating in the Ultimate Dialogue Adventure is developing my dialogue skills
Global Communication
Responses: 47181
Agree %: 85.2%
Disagree
3.0%
Neither agree or disagree
11.8%
Agree
85.2%
Active Listening
Responses: 47181
Agree %: 84.9%
Disagree
2.5%
Neither agree or disagree
12.7%
Agree
84.9%
Critical Thinking
Responses: 47181
Agree %: 84.2%
Disagree
2.8%
Neither agree or disagree
13.0%
Agree
84.2%
Asking Questions
Responses: 47181
Agree %: 79.3%
Disagree
3.1%
Neither agree or disagree
17.6%
Agree
79.3%
Reflection
Responses: 47181
Agree %: 84.0%
Disagree
2.9%
Neither agree or disagree
13.1%
Agree
84.0%
Repeated Measure(Post Video Conference)
Responses: 23,052
The video conference helped me to develop my dialogue skills
Global Communication
Responses: 22937
Agree %: 83.9%
Disagree
1.7%
Neither agree or disagree
14.4%
Agree
83.9%
Active Listening
Responses: 22937
Agree %: 89.8%
Disagree
1.3%
Neither agree or disagree
8.9%
Agree
89.8%
Critical Thinking
Responses: 22937
Agree %: 81.8%
Disagree
2.4%
Neither agree or disagree
15.7%
Agree
81.8%
Asking Questions
Responses: 22937
Agree %: 81.9%
Disagree
1.8%
Neither agree or disagree
16.4%
Agree
81.9%
Reflection
Responses: 22937
Agree %: 73.2%
Disagree
4.0%
Neither agree or disagree
22.8%
Agree
73.2%
Testimonials
- As a teacher, I see a lot of positive changes in my students' behaviour. They have
become more tolerant toward each other and they look at the world around them more
positively. They have developed a great degree of empathy.
Teacher, Ukraine
- When I joined Generation Global, I lacked self-confidence but soon I witnessed a
remarkable change in my personality. Coming across people with different thoughts,
values, religions, languages, and cultures is bound to broaden your mind and make
you see the world with an entirely new vision.
Student, India
- Deliberately teaching students the skills to dialogue will help create a strong
constituency that reaches out to persons of different cultures and faiths. I endorse
this free resource for use in the Philippines as it can help create a culture of
understanding.
Undersecretary, Office of the Presidential Adviser on the Peace Process in the Philippines
- After a 2 day workshop teachers have reported the enthusiastic engagement of their
students in Essentials of Dialogue and after their first video conference, reported
their students to be highly excited by the experience.
Teaching and Learning Officer, Department of Education Northern Territory Government