Our Impact
Since 2009, Generation Global has helped young people build the knowledge, attitudes and skills needed to engage with the world and with one another.
Rigorous data sits at the heart of how we work. We embed data collection tools within our platform to assess programme effectiveness, improve delivery, and track impact over time. This allows us to measure knowledge acquisition, attitudinal change and skills development through a robust approach developed with expertise from University College London.
Our model has been tried and tested in partnership with multiple governments and our resources are recognized as best practice by the UK Department for Education, UNESCO, the Brookings Institute, and the National Council for Social Studies.
Reach
40+Countries
Participating
700,000+Young People
Reached
20,000+Educators
Trained
7,000+Video Conferences
Facilitated
Satisfaction
Net Promoter Score (NPS) - Young People
Responses: 21,492
How likely would you recommend Generation Global to a friend?
Average score
8.43
/ 10
NPS
+53
Responses: 21492
Detractors (0-60)
2885 · 13.4%
Passives (70-80)
4418 · 20.6%
Promoters (90-100)
14189 · 66.0%
Net Promoter Score (NPS) - Educators
Responses: 1,005
How likely would you recommend Generation Global to a friend?
Average score
9.24
/ 10
NPS
+77
Responses: 1005
Detractors (0-60)
63 · 6.3%
Passives (70-80)
106 · 10.5%
Promoters (90-100)
836 · 83.2%
Outcomes
The learning journey for young people starts with the awareness that intercultural communication and dialogue exist, and through this knowledge, young people can continue to grow and practise the skills and attitudes that are required for efficacy.
Layers of Impact:
-
Awareness: Learners are knowledgeable about what
dialogue is and why it is important to
create peaceful and inclusive societies.
↓ -
Practice: Learners understand and practise the
core skills of dialogue to develop
intercultural communication.
↓ - Transformation: Young people use dialogue as a transferable skill to actively participate in the world as global citizens.
Attitudinal change
This overview brings together three complementary indicators of attitudinal change. Diversity Awareness is a self-reported 0-100 measure of the extent to which learners perceive people with different beliefs, values, or backgrounds in their neighbourhood, country, and the world. Prejudice / Warmth uses a 0-100 feeling thermometer to capture the affective tone of learners' attitudes toward people from different backgrounds. Inclusion of Other in the Self (IOS) measures perceived commonality with out-group members on a five-point closeness scale, here expressed as a weighted average from 0% to 100%.
Attitudinal change overview. Values shown are means, weighted averages, or Agree % depending on the measure. Repeated-measure deltas compare to baseline.
| Measure | Dimension | Baseline | Progress Tracker | Post Video Conference |
|---|---|---|---|---|
| Diversity Awareness | Neighbourhood | 60.9 | 66.6 +5.7 vs baseline | - |
| Diversity Awareness | Country | 67.8 | 72.0 +4.2 vs baseline | - |
| Diversity Awareness | World | 72.0 | 76.2 +4.2 vs baseline | - |
| Prejudice / Warmth | Warmth thermometer | 66.5 | 72.3 +5.7 vs baseline | 74.8 +8.4 vs baseline |
| Inclusion of Other in the Self (IOS) | Overlap score | 52.6 | 55.3 +2.7 vs baseline | - |
View full charts
Diversity Awareness
Me and My Communities (% of people with different backgrounds)
Baseline(Learning Dojo)
Total responses: 61,815 · Matched students: 17,712
Thinking about your neighbourhood, the country where you live and the whole world, what percentage of people do you feel have beliefs, values, or a background that is different from yours?
Neighbourhood
Mean: 60.9
Responses: 17712
0-20
1540
21-40
2387
41-60
3760
61-80
4784
81-100
5241
Country
Mean: 67.8
Responses: 17712
0-20
578
21-40
1635
41-60
3832
61-80
5034
81-100
6633
World
Mean: 72.0
Responses: 17712
0-20
521
21-40
1221
41-60
3780
61-80
3985
81-100
8205
* Within-subjects longitudinal design. Only participants who completed both the baseline (Learning Dojo) and at least one Progress Tracker are included, enabling a matched-cohort comparison of the same individuals at both time points. Each student contributes one baseline response and their final follow-up response on this measure. This reduces bias that would arise from comparing different respondent groups over time.
Repeated Measure(Progress Tracker)
Total responses: 36,963 · Matched students: 17,712
Thinking about your neighbourhood, the country where you live and the whole world, what percentage of people do you feel have beliefs, values, or a background that is different from yours?
Neighbourhood
Mean: 66.6 (+5.7 vs baseline)
Responses: 17712
0-20
1098
21-40
1865
41-60
3316
61-80
4913
81-100
6520
Country
Mean: 72.0 (+4.2 vs baseline)
Responses: 17712
0-20
419
21-40
1232
41-60
3256
61-80
5075
81-100
7730
World
Mean: 76.2 (+4.2 vs baseline)
Responses: 17712
0-20
345
21-40
859
41-60
3154
61-80
4011
81-100
9343
* Within-subjects longitudinal design. Only participants who completed both the baseline (Learning Dojo) and at least one Progress Tracker are included, enabling a matched-cohort comparison of the same individuals at both time points. Each student contributes one baseline response and their final follow-up response on this measure. This reduces bias that would arise from comparing different respondent groups over time.
Prejudice / Warmth
My Community Connections (0–100)
Baseline(Learning Dojo)
Total responses: 61,586 · Matched students: 22,044
How do you feel toward people who have beliefs, values, or a background that is different from yours?
Warmth thermometer
Mean: 66.5
Responses: 22044
Cool (0)
Warm (100)
* Matched longitudinal comparison. The baseline card includes participants who completed the baseline warmth assessment and at least one later warmth measure. Each repeated-measure card shows the subset of that cohort who completed that specific later measure. Differences from baseline are calculated against the paired baseline for the same respondents shown in that repeated-measure card.
Repeated Measure(Progress Tracker)
Total responses: 36,749 · Matched students: 17,687
How do you feel toward people who have beliefs, values, or a background that is different from yours?
Warmth thermometer
Mean: 72.3 (+5.7 vs baseline)
Responses: 17687
Cool (0)
Warm (100)
* Matched longitudinal comparison. The baseline card includes participants who completed the baseline warmth assessment and at least one later warmth measure. Each repeated-measure card shows the subset of that cohort who completed that specific later measure. Differences from baseline are calculated against the paired baseline for the same respondents shown in that repeated-measure card.
Repeated Measure(Post Video Conference)
Total responses: 21,892 · Matched students: 9,250
How do you feel toward people who have beliefs, values, or a background that is different from yours?
Warmth thermometer
Mean: 74.8 (+8.4 vs baseline)
Responses: 9250
Cool (0)
Warm (100)
* Matched longitudinal comparison. The baseline card includes participants who completed the baseline warmth assessment and at least one later warmth measure. Each repeated-measure card shows the subset of that cohort who completed that specific later measure. Differences from baseline are calculated against the paired baseline for the same respondents shown in that repeated-measure card.
Warmth by Video Conference Attendance
Average warmth reported at baseline and after successive video conferences among participants who completed a baseline and at least one post-video-conference reflection.
* Matched longitudinal descriptive view. Group 0 shows baseline warmth for participants who later completed at least one post-video-conference warmth reflection. Groups 1-5 show the mean warmth from the 1st, 2nd, 3rd, 4th, and 5th chronological post-video-conference reflection among participants who attended at least that many conferences. Group 6+ combines reflections from the 6th conference onward. These groups show reported warmth at successive stages of participation and provide a descriptive view of how continued participation in video conferences may contribute to warmer attitudes over time.
Inclusion of Other in the Self (IOS)
Commonalities and Differences (0–100 overlap)
Baseline(Learning Dojo)
Total responses: 58,449 · Matched students: 16,471
How much do you think you have in common with people who have beliefs, values, or a background that is different from yours?
Overlap score
Weighted average: 52.6
Responses: 16471
0%
164
25%
2468
50%
9879
75%
3429
100%
531
* Within-subjects longitudinal design. Only participants who completed both the baseline (Learning Dojo) and at least one Progress Tracker are included, enabling a matched-cohort comparison of the same individuals at both time points. Each student contributes one baseline response and their final follow-up response on this measure. This reduces bias that would arise from comparing different respondent groups over time.
Repeated Measure(Progress Tracker)
Total responses: 33,065 · Matched students: 16,471
How much do you think you have in common with people who have beliefs, values, or a background that is different from yours?
Overlap score
Weighted average: 55.3 (+2.7 vs baseline)
Responses: 16471
0%
150
25%
1853
50%
9600
75%
4118
100%
750
* Within-subjects longitudinal design. Only participants who completed both the baseline (Learning Dojo) and at least one Progress Tracker are included, enabling a matched-cohort comparison of the same individuals at both time points. Each student contributes one baseline response and their final follow-up response on this measure. This reduces bias that would arise from comparing different respondent groups over time.
Skills development
Dialogue Skills Psychometrics
This overview reports average scores on interval-style 0-100 reflective self-assessment items designed to capture Generation Global's core dialogue skill domains: sharing personal experiences/perspectives, respectfully challenging views, active listening, asking questions, critical thinking, and reflection. These items function as psychometric indicators of learners' perceived dialogue skill repertoire at baseline and follow-up.
Overview for Dialogue Skills Psychometrics. Values are means, and repeated-measure values compare to baseline.
| Skill | Measure | Baseline | Progress Tracker |
|---|---|---|---|
| Global Communication - Sharing | I share details about my personal experiences and beliefs openly without being encouraged to do so | 64.1 | 72.9 +8.8 vs baseline |
| Global Communication - Challenging | If I hear something I do not agree with, I know how to respectfully tell others that I have a different perspective | 76.8 | 79.6 +2.8 vs baseline |
| Active Listening | I know how to show others that I am listening to them | 79.9 | 80.8 +0.9 vs baseline |
| Ask Questions | I know how to ask questions that can help develop a conversation further | 71.6 | 76.6 +5.0 vs baseline |
| Critical Thinking | I take time to think about who I am and how my perspectives are influenced by my experiences and background | 72.8 | 77.3 +4.5 vs baseline |
| Reflection | I think about what I have learned so that I can improve the experience of dialogue | 76.3 | 79.7 +3.4 vs baseline |
View full charts
Reflecting on the Skills (0–100 slider)
Baseline(Learning Dojo)
Total responses: 69,696 · Matched students: 24,272
How much do you agree with the statements below?
Global Communication - SharingI share details about my personal experiences and beliefs openly without being encouraged to do so
Mean: 64.1
Responses: 24272
0-20
1651
21-40
2851
41-60
5720
61-80
6117
81-100
7933
Global Communication - ChallengingIf I hear something I do not agree with, I know how to respectfully tell others that I have a different perspective
Mean: 76.8
Responses: 24272
0-20
404
21-40
891
41-60
4528
61-80
5868
81-100
12581
Active ListeningI know how to show others that I am listening to them
Mean: 79.9
Responses: 24272
0-20
302
21-40
713
41-60
3990
61-80
4933
81-100
14334
Ask QuestionsI know how to ask questions that can help develop a conversation further
Mean: 71.6
Responses: 24272
0-20
593
21-40
1857
41-60
5274
61-80
6185
81-100
10363
Critical ThinkingI take time to think about who I am and how my perspectives are influenced by my experiences and background
Mean: 72.8
Responses: 24272
0-20
593
21-40
1440
41-60
5182
61-80
6344
81-100
10713
ReflectionI think about what I have learned so that I can improve the experience of dialogue
Mean: 76.3
Responses: 24272
0-20
256
21-40
876
41-60
4781
61-80
6398
81-100
11961
* Within-subjects longitudinal design. Only participants who completed both the baseline (Learning Dojo) and at least one Progress Tracker are included, enabling a matched-cohort comparison of the same individuals at both time points. Each student contributes one baseline response and their final follow-up response on this measure. This reduces bias that would arise from comparing different respondent groups over time.
Repeated Measure(Progress Tracker)
Total responses: 47,297 · Matched students: 24,272
How much do you agree with the statements below?
Global Communication - SharingI share details about my personal experiences and beliefs openly without being encouraged to do so
Mean: 72.9 (+8.8 vs baseline)
Responses: 24272
0-20
652
21-40
1454
41-60
4424
61-80
7159
81-100
10583
Global Communication - ChallengingIf I hear something I do not agree with, I know how to respectfully tell others that I have a different perspective
Mean: 79.6 (+2.8 vs baseline)
Responses: 24272
0-20
218
21-40
663
41-60
3455
61-80
6333
81-100
13603
Active ListeningI know how to show others that I am listening to them
Mean: 80.8 (+0.9 vs baseline)
Responses: 24272
0-20
170
21-40
652
41-60
3474
61-80
5656
81-100
14320
Ask QuestionsI know how to ask questions that can help develop a conversation further
Mean: 76.6 (+5.0 vs baseline)
Responses: 24272
0-20
278
21-40
1107
41-60
4199
61-80
6510
81-100
12178
Critical ThinkingI take time to think about who I am and how my perspectives are influenced by my experiences and background
Mean: 77.3 (+4.5 vs baseline)
Responses: 24272
0-20
283
21-40
923
41-60
4127
61-80
6456
81-100
12483
ReflectionI think about what I have learned so that I can improve the experience of dialogue
Mean: 79.7 (+3.4 vs baseline)
Responses: 24272
0-20
149
21-40
549
41-60
3759
61-80
6394
81-100
13421
* Within-subjects longitudinal design. Only participants who completed both the baseline (Learning Dojo) and at least one Progress Tracker are included, enabling a matched-cohort comparison of the same individuals at both time points. Each student contributes one baseline response and their final follow-up response on this measure. This reduces bias that would arise from comparing different respondent groups over time.
Dialogue Skills Improvement
This overview reports the proportion of respondents who agree that the programme is developing their dialogue skills. The Progress Tracker item captures whether learners feel the Ultimate Dialogue Adventure overall is developing their dialogue skills, whereas the Post Video Conference item captures whether a specific video conference is perceived as contributing to that development. These are self-reported indicators of perceived skill development rather than direct performance assessments.
Overview for Dialogue Skills Improvement. Values are Agree % from two post-activity questions shown side by side.
| Skill | Progress Tracker | Post Video Conference |
|---|---|---|
| Global Communication | 85.2% | 83.9% |
| Active Listening | 84.9% | 89.9% |
| Critical Thinking | 84.3% | 81.8% |
| Asking Questions | 79.3% | 82.0% |
| Reflection | 84.1% | 73.3% |
View full charts
Perceived dialogue skill development (Agree %)
Repeated Measure(Progress Tracker)
Responses: 46,686
Participating in the Ultimate Dialogue Adventure is developing my dialogue skills
Global Communication
Responses: 46489
Agree %: 85.2%
Disagree
3.0%
Neither agree or disagree
11.8%
Agree
85.2%
Active Listening
Responses: 46489
Agree %: 84.9%
Disagree
2.4%
Neither agree or disagree
12.7%
Agree
84.9%
Critical Thinking
Responses: 46489
Agree %: 84.3%
Disagree
2.8%
Neither agree or disagree
13.0%
Agree
84.3%
Asking Questions
Responses: 46489
Agree %: 79.3%
Disagree
3.1%
Neither agree or disagree
17.6%
Agree
79.3%
Reflection
Responses: 46489
Agree %: 84.1%
Disagree
2.9%
Neither agree or disagree
13.1%
Agree
84.1%
Repeated Measure(Post Video Conference)
Responses: 22,508
The video conference helped me to develop my dialogue skills
Global Communication
Responses: 22393
Agree %: 83.9%
Disagree
1.6%
Neither agree or disagree
14.5%
Agree
83.9%
Active Listening
Responses: 22393
Agree %: 89.9%
Disagree
1.2%
Neither agree or disagree
8.9%
Agree
89.9%
Critical Thinking
Responses: 22393
Agree %: 81.8%
Disagree
2.4%
Neither agree or disagree
15.8%
Agree
81.8%
Asking Questions
Responses: 22393
Agree %: 82.0%
Disagree
1.7%
Neither agree or disagree
16.3%
Agree
82.0%
Reflection
Responses: 22393
Agree %: 73.3%
Disagree
3.9%
Neither agree or disagree
22.8%
Agree
73.3%
Testimonials
- As a teacher, I see a lot of positive changes in my students' behaviour. They have
become more tolerant toward each other and they look at the world around them more
positively. They have developed a great degree of empathy.
Teacher, Ukraine
- When I joined Generation Global, I lacked self-confidence but soon I witnessed a
remarkable change in my personality. Coming across people with different thoughts,
values, religions, languages, and cultures is bound to broaden your mind and make
you see the world with an entirely new vision.
Student, India
- Deliberately teaching students the skills to dialogue will help create a strong
constituency that reaches out to persons of different cultures and faiths. I endorse
this free resource for use in the Philippines as it can help create a culture of
understanding.
Undersecretary, Office of the Presidential Adviser on the Peace Process in the Philippines
- After a 2 day workshop teachers have reported the enthusiastic engagement of their
students in Essentials of Dialogue and after their first video conference, reported
their students to be highly excited by the experience.
Teaching and Learning Officer, Department of Education Northern Territory Government