Safeguarding Space
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Our commitment to the safety and security of the young people we work with
At Generation Global, young people are at the centre of what we do. Over the last ten years, we have worked with over half a million students in more than 40 countries around the world to connect, build skills of dialogue and global citizenship. Dialogue cannot happen without ensuring the safety of its participants. We structure every element of our programme to ensure you can participate safely, openly and honestly.
Definition of safeguarding
Safeguarding is the action that is taken to promote the welfare of children and protect them from harm. Protecting children from harm is everyone's responsibility. Abuse can come in many forms: physical, sexual, psychological or emotional and can come from anyone, including adults, teachers, parents or other children and teenagers. While it is impossible to eliminate risk completely, every person who comes into contact with Generation Global is responsible for making our dialogue space safe and empowering for all young people.
What we do to protect children
First, your privacy is very important to us. We collect details about who you are during registration. We inform your parents or legal guardian when you sign up. This information is never shared outside of our website.
Secondly, we ask you not to share any personally identifiable information e.g. email addresses, telephone numbers, personal social media handles, on the website or on our social media channels. We request that you do not take screenshots of any Generation Global activities e.g. videoconferences, dialogue spaces and refrain from posting these on social media. This is to protect you and other young people engaged in the programme.
Third, we use trained moderators and facilitators to support you in developing your dialogue skills. All the adults who work with our programme must pass a rigorous safeguarding training programme and background checks before joining our team.
Fourth, we have a clear reporting system, so if you ever have any concern or something you need to talk about related to Generation Global's website or work, that either you experience or witness, please email safeguarding@generation.global or refer to the list of local safeguarding contacts.
Lastly, our goal at Generation Global is to equip young people with the skills, knowledge and attitudes to become active global citizens. Knowing your rights and responsibilities, both online and offline, and having the confidence and skills to demand them, are important parts of your development. To help with this, we provide resources on important topics such as human rights and hate speech to help you understand and play your part in protecting yourself and your peers around the world.
This policy was last updated 24 November 2022.
Local Safeguarding Contacts
Africa
Botswana
-
Childline Botswana
- Number: 116
Burkina Faso
-
Ministère de la Femme, de la Solidarité nationale, et de la Famille.- Allo
- Number: 116
Cameroon
-
Defence for Children International - Cameroon
- Number: (+237) 22025295
-
Lignes Vertes Cameroun
- Number: 116
Côte d'Ivoire
-
Ligne Verte 116 (Allo enfant en détresse)
- Number: 116
Democratic Republic of the Congo
-
Tukinge Watoto
- Number: 117
Egypt
-
National Council for Childhood and Motherhood
- Number: 16000
Ghana
-
Department of Social Welfare
- Number: 0800 800 800 or text "HELP" to 2222
Kenya
-
Childline Kenya
- Number: 116
Lesotho
-
Child helpline Lesotho
- Number: 116
Madagascar
-
Ligne Verte 147
- Number: 147
Malawi
-
Tithandizane helpline
- Number: 116
Mauritius
-
Children Foundation of Mauritius
- Number: 134
Morocco
Mozambique
-
Linha Fala Criança
- Number: 116
Namibia
-
116 Child Helpline
- Number: 116
Nigeria
-
Human Development Initiative - Nigeria Child Helpline
- Number: 0808-0551-376 and 08090927555
-
Cece Yara Child Helpline
- Number: 0800 800 8001
Rwanda
-
Child Helpline Rwanda
- Number: 116
Senegal
-
Centre GINDDI – Allo 116
- Number: 116
Seychelles
-
Child Helpline Seychelles
- Number: 116
Sierra Leone
-
Childhelp Sierra Leone
- Number: 232 78 666269
-
EEHR Sierra Leone Child helpline
- Number: 23276326294
Somalia
-
National Child Helpline
- Number: 116
South Africa
-
Childline South Africa
- Number: 116
South Sudan
-
Mental Health and Psychosocial Support
- Number: 778
The Gambia
-
Child Helpline Gambia
- Number: 199
Tanzania
-
C-Sema
- Number: 116
Tunisia
-
Tunisian Child Helpline, Ligne Vert
- Number: 1809
Uganda
-
Sauti 116
- Number: 116
Zambia
-
Childline 116/ Childineline Zambia
- Number: 116
Zimbabwe
-
Childline Zimbabwe
- Number: 116
Americas
Argentina
-
Linea 102 by Ministry of Social Development
- Number: 102
Aruba
-
Telefon Pa Hubentud
- Number: 131
Bermuda
-
Department of Child and Family Services (DCFS) Hotline
- Number: 278-9111
Bolivia
-
Línea 156
- Number: 156
Brazil
-
123Alô!
- Number: 0800 0 123 123
-
Safenet
- Contact link: Webchat
-
Human Rights Hotline - Ministry of Human Rights and Citizenship
- Number: 100
Canada
-
Kids Help Phone
- Call: 1-800-668-6868 Text: TALK to 686868
- Contact link: Webchat
Chile
-
Fonoinfancia
- Number: 800 200 818
-
Línea Libre
- Number: 1515
-
Fono Niños
- Number: 147
Colombia
-
Te Guío
- Call: 01800 519 0690 WhatsApp:314 821 0435 or dial #018
-
Línea 141 - Colombian Family Welfare Institute (ICBF)
- Number: 141
Costa Rica
-
National Children’s Trust’s Línea
- Number: 1147
Curaçao
-
Ayudo pa mucha i hoben
- Number: 918
Dominican Republic
-
Línea de ayuda familiar CONTIGO
- Number: 809-635-3507
Ecuador
-
Linea 1800-DELITO
- Number: 1800-335486 or dial 123
El Salvador
-
Teléfono Amigo
- Number: 22906030 or 22906060
-
Consejo Nacional de la Primera Infancia, Niñez y Adolescencia (CONNA)
- Number: 119
Guatemala
-
Violence against women and their children hotline
- Number: 1572
Guyana
-
Ministry of Labour, Human Services and Social Security
- Number: 914 or 592-227-0206 or 592-227-0979 (daytime only)
Jamaica
-
SafeSpot
- Call: 888-SAFE-SPOT Whatsapp: 876-439-5199 or dial #888
- Contact link: Online
-
Government child abuse helpline
- Number: 211
Mexico
-
Linea de la Vida
- Number: 01800 911 2000
-
Acercatel Casa Alianza Mexico
- Number: 01 800 110 1010
Nicaragua
-
Línea 133
- Number: 133 or Whatsapp: 2222-4444
Panama
-
Tia Elaine
- Number: 6378-7876
Paraguay
-
Fono Ayuda Línea 147
- Number: 147
Peru
-
La Voz Amiga
- Number: 0800-4-1212 or 436-1212
-
Fundacion ANAR
- Number: 900 20 20 10 OR 116 111
Saint Vincent and the Grenadines
-
MyChild Helpline App
- Contact link: App
Sint Maarten
-
The Court of Guardianship
- Number: 1721 542-4110 or 1721 542-3718
Suriname
-
My Line
- Number: 123
Trinidad and Tobago
-
Childline
- Number: 131 or 800-4321
- Contact link: Webchat and counselling
United States
-
Childhelp USA
- Number: 1 800 422 4453
- Contact link: Livechat
-
988 Lifeline
- Number: 988
Uruguay
-
La Linea Azul
- Number: 0800 5050 or *5050
Asia
Armenia
-
FAR Child Protection Hotline & Helpline
- Number: 0800-61111
Azerbaijan
-
Azerbaijan children hotline
- Number: 116111
Bahrain
-
Child Helpline 998
- Number: 998
Bangladesh
-
Bangladesh Child Helpline 1098
- Number: 1098
Bhutan
-
National Commission for Women and Children in Bhutan
- Number: 1098
Brunei
-
Talian Harapan 145
- Number: 145
Cambodia
-
Child Helpline Cambodia
- Number: 1280
China
-
Ministry of Civil Affairs
- Number: 12349
Georgia
-
Agency for State Care and Assistance
- Number: 111
Hong Kong
-
Action Againt Abuse
- Number: 2755 1122
- Online contact: In person service info
India
-
Childline
- Number: 1098
Indonesia
-
Layanan Perlindungan Anak
- Number: Call: 129 or WhatsApp: 08111-129-129
-
Telepon Pelayanan Sosial Anak
- Number: 1500771
Israel
-
Child Online Protection Bureau
- Number: 105
-
Israel Association for Child Protection
- Number: 1-800-222-060
Japan
-
National Child Consultation Hotline
- Number: 189
-
Childline Japan
- Number: 0120-99-7777
- Online contact: Webchat
Jordan
-
Jordan River Foundation
- Number: 110
Kazakhstan
-
Telefon 150
- Number: 150
Kuwait
-
Ministry of Health
- Number: 147
Laos
-
1361 Hotline for Women and Children
- Number: 1361
Lebanon
-
Himaya
- Number: 03 414 964
- Online contact: E-helpline
Macau
-
Caritas Macau
- Number: 28482019
Malaysia
-
Befrienders Suicide Helpline
- Number: 03-76272929
-
Buddy Bear Child Helpline
- Number: 1-800-18-2327
Mongolia
-
Child Helpline 108
- Number: 108
Nepal
-
Workers Concerned Centre
- Number: 1098
Oman
-
Ministry of Social Development
- Number: 1100
Pakistan
-
Madadgaar National Helpline
- Number: 1098
Palestine
-
Child Protection Helpline
- Number: 121
Philippines
-
Bantay Bata 163
- Number: 163
Qatar
-
Protection and Social Rehabilitation Center
- Number: 919
Saudi Arabia
-
Saudi Child Helpline
- Number: 116 111
Singapore
-
Tinkle Friend Helpline
- Number: 1800 2744 788
South Korea
-
National Child Protection Agency
- Number: 112
Sri Lanka
-
National Child Protection Authority
- Number: 1929
Taiwan
-
Children and Women Protection Hotline
- Number: 113
Thailand
-
Childline Thailand - Saidek 1387
- Number: 1387
Turkey
-
Nirengi Association
- Number: 0850 216 53 67
-
Genclik Destek Hatti (Youth Support Line)
- Number: 0850 455 0070
-
Support Against Child Abuse
- Number: 90 850 216 53 67
United Arab Emirates
-
Ministry of Interior's Child Protection Centre
- Number: 800 111
Vietnam
-
National Hotline for child protection
- Number: 111
Europe
Albania
-
National Advice Line for Children
- Number: 116 111 or 11600 or 116123
Belgium
-
awel
- Number: 102
Bosnia and Herzegovina
-
Plavi Telefon
- Number: 800503
-
Emmaus
- Contact link: Online
Bulgaria
-
Animus Association (The state agency for child protection)
- Number: Online contact
-
Cybercrime department
- Number: 124 123
- Contact link: Online
Croatia
-
Hrabri Telefon
- Number: 116 111
- Email: savjet@hrabritelefon.hr
Cyprus
Czech Republic
-
Linka Bezpečí
- Number: 116111
Denmark
-
Børns Vilkår / Børnetelefonen
- Number: 116 111 or 6460770
- Online contact: Redbarnet
Estonia
-
Child helpline
- Number: 116 111
- Contact link: Online
Faroe Islands
-
Childcare Agency Barnabati
- Number: 116 111
Finland
-
Lasten ja Nuorten Puhelin ja Netti
- Number: 116 111
France
-
Allô Enfance en Dangerwas
- Number: 119
-
NetEcoute
- Number: 0800 200 000
Germany
-
Nummer Gegen Kummer
- Number: 116 111
-
Medical Child Protection Hotline
- Number: 0800 19 210 00
Gibraltar
-
Childline
- Number: Call: 8008 or Whatsapp Text: 58008288
- Online contact: Webchat
-
HM Government of Gilbraltar Child Protection Team
- Number: 200 78528
Greece
-
National Helpline for Children
- Number: 1056
-
The Smile of the Child
- Number: 116 111
-
Together for the Children
- Number: 11525
Hungary
-
The Child Protection Helpline
- Number: 36802112021
-
Kék Vonal
- Number: 116 111
Iceland
-
Icelandic Red Cross - 1717
- Number: 1717
Ireland
-
Childline Ireland
- Number: 1800 66 66 66
Italy
-
Telefono Azzuro
- Number: 19696
Latvia
-
Child helpline
- Number: 116111
Lithuania
-
Vaiku Linija
- Number: 116 111
- Online contact: Online chat
Luxembourg
-
Kanner-Jugendtelefon
- Number: 116 111
Malta
-
Supportline 179
- Number: 179
Moldova
-
Ministry of Labour, Social Protection and Family
- Number: 116 111
Monaco
-
Monocan Police Service
- Number: 112
Montenegro
-
National SOS Children's Line
- Number: 116-111
Netherlands
-
Kindertelefoon
- Number: 0800- 0432 or 116 111
- Online contact: Webchat
-
Sexual Abuse Helpline
- Number: 0900-999 90 01
North Macedonia
-
Alo Bushavko
- Number: 389 70 390 632
Norway
-
Alarmtelefonen for barn og unge
- Number: 116 111
Poland
-
Telefon Zaufania
- Number: 116 111
-
Helpline.org.pl
- Number: 800 100 100
Portugal
-
SOS Criança
- Number: 116 111
-
Childrens line
- Number: 800 20 66 56
Romania
-
Telefonul Copilului
- Number: 116 111
-
The Romanian Government
- Number: 119
Serbia
-
Center for missing and exploited children
- Number: 116000
Slovakia
-
Linka Detskej Istoty
- Number: Slovak (116111) Ukrainian & Russian (0800 500 500)
-
UNHCR and UNICEF Helpline
- Number: 0800 22 12 30
Slovenia
-
TOM telephone
- Number: 116111
Spain
-
Childhelp National Child Abuse hotline
- Number: 800 422 4453
-
Telefono ANAR
- Number: 900 202 010 or 116 111
Sweden
-
BRIS
- Number: 116 111
Switzerland
-
Pro Juventute Beratung + Hilfe 147
- Number: 147
Ukraine
-
La Strada - National Hotline for Children and Young People
- Number: 116 111 or 0800 500 225
- Contact link: Online
United Kingdom
-
Childline UK
- Number: 0800 1111
- Online contact: Online chat
-
Shout
- Number: Text: 85258
Oceania
Australia
-
Kids Helpline
- Number: 1800 55 1800
- Contact link: Webchat
-
Lifeline
- Number: Call 13 11 14; Text 0477 13 11 14
-
Kids help line
- Number: 1800551800
- Contact link: kidshelpline.com.au
Guam
-
988 Lifeline
- Number: 988
Federated States of Micronesia
-
National Domestic Violence Hotline
- Number: Text SAFE to 1-800-799 (7233) or TTY 1-800-787-3224