Platform Rules

PLEASE READ THIS DOCUMENT CAREFULLY AS IT SETS OUT THE RULES FOR USING GENERATION GLOBAL

What's in these rules?

These rules set out the terms that apply when you use our platform and what you can and can't do when using it. The terms apply whether you are using the Generation Global website or the mobile app (the Platform).

Who we are and how to contact us

Generation Global is an educational programme of the Tony Blair Institute. Tony Blair Institute is a company limited by guarantee, registered in England and Wales, under company number 10505963. Its registered office is at One Bartholomew Close, London, EC1A 7BL, United Kingdom.

To contact us, please email helpdesk@generation.global.

Who these rules are for

These rules cover use of the Platform by young people participating in Generation Global's Ultimate Dialogue Adventure, and by Educators using the Teacher Portal.

PROGRAMME PARTICIPANTS

Our programmes are for young people aged 13-17 only

Our programmes are for use by young people aged 13-17 only. If you turn 18 whilst you are taking part in a programme, we will allow you to continue using the Platform for 9 months after your 18^th birthday, in order to give you time to finish the programme. After that time, your account will be automatically closed. In these rules, Programme Participants means those who are aged 13-17 (and by exception, 18 year olds who have been given 9 months to finish a programme). Other than Educators, who are only allowed to access the Teacher Portal, no one under 13 or over 18 and 9 months may use the Platform.

We take measures to ensure Programme Participants are the correct age

We take the steps described below to make sure Programme Participants are the correct age:

When you register you must provide your correct date of birth (or if you do not know your date of birth, the date that you believe, in good faith, is your date of birth or as close to it as possible). If you are not between 13 and 17 years' old when you register, you will not be permitted to create an account.
When you participate in a video conference you will first be held in a waiting room so that we can check your name against the list of participants registered for that conference. If your name is not on the list of participants or you do not appear to be the person listed, we will not allow you to enter the video conference.
Once you enter the video conference, you must have your camera on and keep it on at all times during the session.
No one, other than the Programme Participants who have registered for that particular conference and their Educators, are permitted to watch or participate in a video conference. If we see or hear anyone else on the video conference they will be asked to leave and if they do not do so, they will not be permitted to remain in the video conference.
The conference room will be locked shortly after the start time to prevent anyone who has not registered from attending.
Written contributions are moderated (see We may moderate the contributions you post). Our moderators are trained to identify language that might indicate the contributor is not within the age range for Programme Participants.
If we suspect someone is not within the age range for Programme Participants, we may ask them for further information to verify their age and we may also suspend or cancel their account.
If you are not within the age range to be a Programme Participant, or if you provide false or inaccurate information regarding your age, your account will be cancelled and you will not be allowed to access the Platform.

Parents or guardians will be notified that you have joined the Platform

If you are a Programme Participant, you must provide correct contact details for your parent or guardian when you join the Platform and we will notify your parent or guardian when you register for an account. We will advise your parent or guardian to talk to you about online safety and that you must comply with these rules and the other terms that apply (see There are other rules that also apply to you) if you want to use the Platform. Please see https://generation.global/safeguarding-space for more details on our safeguarding approach and policy.

All contributions must be anonymous

All contributions made by Programme Participants, including written contributions made in the video conferences and dialogue spaces, must be anonymous. You must only identify yourself by your first name and the country where you live. You must not provide any other information that might identify you (for example, your surname or family name, your address, email, mobile number or social media details).

We may moderate the contributions you post

The Platform is fully moderated by a combination of human moderators and screening using automatic filters. Programme Participants' first contributions, contributions flagged by our automatic filters and those reported to us will be checked for compliance with our Content Rules. We will try to publish as many contributions as we can, but we cannot guarantee that your contributions will be published. We also cannot guarantee how quickly contributions will be posted as this will depend on the number of contributions the moderators need to review and their availability.

We reserve the right to refuse, remove, change or to disable access to, any contribution that we believe may be or is in breach of the Content Rules, causes damage to another person's reputation, or which we consider is unlawful or in violation of anyone else's rights.

Where we have a legal obligation to you or anyone else to oversee, monitor or moderate the Platform or any other service we provide on the Platform, we will do so. However, where no such obligation exists, we reserve the right to stop moderating the Platform at any time.

Even if we do moderate contributions, we are not responsible as the author, editor or publisher of any contribution. Just because we moderate contributions, that does not mean the views and opinions expressed in a moderated contribution necessarily reflect our views and opinions.

We are not liable or responsible for any loss or damage arising from contributions posted on the Platform by any user, or any subsequent use of those contributions by any person or for a breach of the Content Rules by any user.

EDUCATORS

Educators may join the Teacher Portal

Educators may only join the Teacher Portal (they may not participate in a programme on the Platform). If you are an Educator, you can create a virtual class of your students and assign tasks and topics to them, book live conferences for them and participate in professional development activities.

ALL USERS

By using the Platform you accept these rules

By using the Platform, you confirm that you accept these rules and you agree to comply with them. Your confirmation is made by either ticking the box when asked or by continuing to use the Platform. You are responsible for your use of the Platform and for following these rules.

If you do not agree to these rules, you must not use the Platform.

There are other rules that also apply to you

These other rules and policies also apply to your use of the Platform:

Our Content Rules. These set out the dos and don'ts of making contributions on the Platform. When making contributions, you must comply with the Content Rules.
Our Rules of Dialogue. These set out the dos and don'ts of engaging with others during video conferences. When participating in a video conference you must comply with the Rules of Dialogue.
Our Privacy Policy. This sets out the terms on which we process any personal data we collect from you, or that you provide to us.
Our Cookie Policy. This sets out information about how we use cookies on the Platform.

We may make changes to these rules

These rules replace the previous rules or terms and conditions that applied to the use of the Platform. We may amend these rules from time to time. When we do, we will let you know that the rules have changed when you access the Platform and ask you to confirm that you accept those changes.

We may make changes to the Platform

We may update and change the Platform from time to time to reflect changes to the educational programmes, our users' needs and any changes in our approach.

We may suspend or withdraw the Platform

We do not guarantee that the Platform, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of the Platform for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal but that may not always be possible. The Platform may be suspended without notice if there is a system failure, maintenance issue or we decide it is necessary to do so.

The Platform and all our programmes are free

The Platform is made available free of charge. No one may charge or demand a fee in order for you to access the Platform or participate in a programme on the Platform.

You must provide accurate information when you register

You must provide accurate and complete information about yourself when you register to join the Platform. If any information about you changes you must tell us by emailing helpdesk@generation.global with the correct information.

You must keep your account details safe

You are responsible for all activity that happens via your account. If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat this information as confidential. This means you must not share it with anyone.

We have the right to disable any username or password, whether chosen by you or provided by us, at any time, if we believe you have failed to keep to any of these rules.

If you know or suspect that anyone other than you knows your username or password, you must promptly notify us at helpdesk@generation.global

We own or have rights to all the content on the Platform

We own or have the rights to use all of the intellectual property in the Platform, and in the content published on it (for more details on our rights to use your contributions see By agreeing to these rules, we have the right to use your contributions). This includes all design, graphics, sounds, trade marks, images, text and software developed by us or on our behalf for the Platform. Our content is protected by copyright laws and treaties around the world.

Our status (and that of any identified contributors) as the authors of content on the Platform must always be acknowledged (unless the content is created by you or other users).

How you may use the content on the Platform

You may print off and download extracts or page(s) from the Platform for your personal and educational use only.
You must not change the paper or digital copies of any content you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
You must not take screenshots of or record any video conference or other live event on the Platform.
You must not use any part of the content on the Platform for commercial or profit-making purposes (i.e. trying to sell the material or using it any way to make money). You must not share, circulate, copy, change, store, use or transfer any of the content on the Platform, other than as expressly permitted in these rules.

If you want to download or use the content for any reason other than as permitted in these rules, you must ask us first and get our written permission before you do so.

If you print off, copy, download, share or repost any part of the content in breach of these rules, your right to use the Platform will cease immediately and you must, if we tell you to, remove, return or destroy any copies of the content you have made.

You may make contributions to the Platform, if you comply with the Content Rules

You may upload contributions to the Platform, if they comply with the Content Rules. They must be intended to be a fair, respectful, reasonable and appropriate expression of opinion or comment, as part of the programme you are participating in on the Platform.

If we invite you to do so, you may also upload content to the Platform. Any content you upload must also comply with the Content Rules. Uploading content other than at our request or in breach of the Content Rules or these rules is strictly prohibited.

You cannot use the Platform for any purpose other than educational purposes

The Platform is for educational use only.

You must not use the Platform for any other purpose, in particular, you must not use the Platform to:

create a database (electronic or otherwise) of downloaded material from the Platform or otherwise try to reverse engineer or recreate the Platform or its content (you can still download pages for your own use as set out in How you may use the content on the Platform)
advertise or sell any goods or services
send or re-circulate any content from the Platform to anyone
send, request, upload, download, use or re-use any material that does not comply with the Content Rules
infringe copyright or any intellectual property rights, for example by removing copyright or trade mark notice(s) from any material on the Platform
harm, bully, insult, intimidate or humiliate any person
create, upload, circulate, share or request content or material that in any way facilitates or promotes the exploitation or abuse of a child or any predatory behaviour towards a child, such as inappropriate interaction targeted at a child, sexual exploitation, grooming, sextortion, sexualisation, sexual abuse or trafficking of a child, either online or offline
engage in, facilitate, organise, promote or allow to happen any exploitation or abuse of a child or any predatory behaviour towards a child, such as inappropriate interaction targeted at a child, sexual exploitation, grooming, sextortion, sexualisation, sexual abuse or trafficking of a child, either online or offline
advertise, recruit or procure a child in order to exploit or abuse them or act in a predatory way towards them, such as by inappropriate interaction targeted at a child, sexual exploitation, grooming, sextortion, sexualisation, sexual abuse or trafficking, either online or offline
engage in or distribute any information that encourages or incites anyone to engage in any terrorist activity, such as the preparation, funding, carrying out or instigation of any act of terrorism
threaten to engage in any terrorist activity or provide instructions on any method or technique relating to terrorist activity
share, transmit or upload any material to the Platform that contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment
infringe someone else's privacy or other rights
use the Platform to do anything that breaks the law, is unlawful or fraudulent
do anything that does or might damage the reputation of Generation Global or Tony Blair Institute

Do not rely on information on the Platform

The content on the Platform is provided by us and by users for general information only. It is not intended to amount to advice and it is not intended to be relied on. You should not enter into any commitment based on the information on the Platform without checking it yourself and taking your own advice first.

We are not responsible or liable for the legality, validity, appropriateness or accuracy of the content on the Platform.

We are not responsible for websites linked to from the Platform

The Platform may contain links to other sites and resources provided by other organisations, Educators or people. These links are provided (by us or by Educators) for your information only. We have no control over the contents of these sites or resources.

Just because such links appear on the Platform does not mean we approve those linked websites or information you may obtain from them.

By agreeing to these rules, we have the right to use your contributions

By submitting contributions to the Platform, you agree to grant Tony Blair Institute the right (also called a licence) to use those contributions on the terms set out in this paragraph. You will still own the copyright in your contributions so can use them as you wish but Tony Blair Institute (and therefore Generation Global) will have the right to freely use, edit, alter, reproduce, publish and/or distribute your contributions, for educational use and for the purpose of developing and improving the Platform. This licence will be non-exclusive (i.e. you can also give others the right to use your contributions), free of charge, worldwide, irrevocable (having given us this right, you cannot take it back) and perpetual (there is no time limit). Tony Blair Institute (and therefore Generation Global) will also be entitled to permit others to use your contributions on the same basis (i.e. to grant a sub-licence on these terms).

If we wish to use your contributions for any other purpose, such as for marketing, we will contact you separately and ask for your permission to do so before we do anything.

We are entitled to disclose your identity in certain circumstances

We have a right to disclose your identity to law enforcement agencies in certain circumstances, if for example you are accused of breaking the law. We may also disclose your identity to someone if they claim that contributions posted by you violate their intellectual property rights or right to privacy.

We are not responsible for viruses and you must not introduce them

The Platform is provided "as is". We do not guarantee that the Platform will be secure or free from bugs or viruses. You should use your own virus protection software.

You must not misuse the Platform by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to interfere with, damage, disrupt or gain unauthorised access to the Platform, the servers on which the Platform is stored, or any server, computer or database connected to our website or app. You must not attack the Platform via a denial-of-service (DoS) attack or a distributed denial-of service (DDoS) attack.

If you breach this rule, you will commit a criminal offence under the UK's Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Platform will cease immediately.

We may provide technical support for the Platform

We may (but are not obliged) to provide technical support for the Platform. Please see https://support.generation.global for details of the support we provide and how to send us a support request.

If we provide support, it will be as follows:

we will attempt to correct any problem (e.g. with a software update or temporary correction, workaround or other method to temporarily circumvent the problem);
once the problem is resolved, we will update the Platform. If necessary we will inform you of the update and provide you with instructions for the proper use of the corrected version of the Platform.

We will not provide support due to any problem with the Platform resulting from: (a) incorrect use of the Platform (or any associated software or hardware), user error, fault or negligence; or (b) a firewall on a user's operating system.

What happens if you breach these rules

If we decide that you have breached these rules or the Content Rules, we may take such action as we decide is appropriate, which may include all or any of the following:

immediate, temporary or permanent removal of your access to the Platform
immediate, temporary or permanent removal of any contribution already posted on the Platform
closure of your account
issue of a warning to you
legal proceedings against you for repayment of all our costs (including, our reasonable administrative and legal costs) resulting from your breach
further legal action against you
disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law

We exclude our liability for all action we may take in response to a breach of these rules. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

You have the right to claim against us if we restrict access to your contributions, content, suspend or ban you

If we remove or restrict access to any contribution or content you upload to the Platform in a way that breaches these rules, you have a right to bring a claim against us for breach of contract.

You also have a right to bring a claim against us for breach of contract if we suspend or ban you from using the Platform in a way that breaches these rules.

How you can report problems, complaints and suspected misuse of the Platform

If you become aware of any contribution or content that is or that you think might be illegal, relates in any way to child sexual abuse or exploitation or predatory behaviour, violence against or harm to a person or terrorism you should contact us immediately at safeguarding@generation.global

If you wish to report any problem or suspected misuse or make a complaint about a contribution or anything else related to the Platform, please contact us at helpdesk@generation.global .

We will then review the contribution or issue and decide whether it complies with our Content Rules and these rules. We will deal with any contribution or matter which, in our opinion, violates our Content Rules or otherwise breaches these rules as described above (see What happens if you breach these rules).

Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Please note that the Platform is for personal and private use. You agree not to use it for any commercial or business purposes. We will not be liable to you or anyone else for any loss of profit, loss of business, business interruption or loss of business opportunity.

We are not responsible or liable for:

the misuse or loss of your contributions on the Platform or any other information or data you submit to the Platform or give to us via other methods.
any other loss or damage you suffer by accessing or using the Platform, not being able to access or use the Platform, using any links contained on the Platform or not being able to do so.
any exchange or interaction you have with others via the Platform, and the impact of that exchange or interaction on you or others.

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy.

We may agree to waive a rule but that does not mean that rule will always be waived

We may agree, in particular circumstances, to waive or relax one of these rules but that does not mean we will do so again on another occasion. We are always entitled to insist on a strict interpretation of these rules.

If for any reason a part of these rules is found to be invalid or not enforceable, that will not impact the rest of these rules which will continue to apply in full.

You can cancel your account at any time

You can cancel your account at any time by sending an email to helpdesk@generation.global

We may transfer this contract to someone else

We may transfer our rights and obligations under these rules to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

The Platform is designed and operated from the UK - we are not responsible for access from other countries

The Platform is designed and operated from our offices in the UK. If you are accessing the Platform from another country you do so on your own initiative and at your own risk.

We are not responsible for ensuring the Platform is appropriate or available for use in locations other than the UK. You are responsible for complying with the laws of the country from which you access the Platform.

Which country's laws apply to any disputes and which courts will determine any disputes?

These rules and any dispute or claim relating to them, their subject matter or their enforcement are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction to settle any such dispute or claim.

This policy was last updated 3 July 2024.