Our Impact
Since 2009
Our reach
How we think about impact
The Dialogue Exchange learning journey moves through three broad layers.
Awareness
Young people understand what dialogue is and why it matters for peaceful and inclusive societies.
Practice
Young people understand and practise the five core skills of dialogue through interaction with others.
Transformation
Young people are able to apply dialogue as a transferable capability in how they participate in the wider world.
Data is embedded within the learning experience so that we can assess programme effectiveness, improve what we do and understand how participation relates to changes over time.
Attitudinal change
Dialogue Exchange measures several aspects of how young people perceive and relate to difference.
Diversity awareness
Among matched participants completing both baseline and subsequent progress measures, perceived exposure to people with different beliefs, values or backgrounds increased:
- Neighbourhood: +5.6 points
- Country: +4.2 points
- World: +4.0 points.
Warmth towards difference
Participants' reported warmth towards people with different backgrounds increased:
- After continued participation: +5.8 points compared with baseline
- Following video conference participation: +8.3 points compared with baseline.
Perceived commonality
The Inclusion of Other in the Self measure examines how much commonality young people perceive with those from different backgrounds.
The matched cohort increased by 2.7 points between baseline and subsequent measures.
Dialogue skills development
Young people also complete reflective self-assessments relating to their dialogue capabilities.
Current matched-cohort data shows increases across several areas, including:
- Sharing personal experiences and perspectives: +8.8 points
- Asking questions: +4.9 points
- Active listening: +0.9 points
- Critical thinking: +4.5 points
- Reflection: +3.3 points
- Respectfully challenging different perspectives: +2.8 points.
Satisfaction
Young people and educators also tell us whether they would recommend the experience to others.
Current programme data reports:
Young people
- Average recommendation score: 8.45 / 10
- Net Promoter Score: +53
- Responses: 23,305
Educators
- Average recommendation score: 9.24 / 10
- Net Promoter Score: +77
- Responses: 1,041.
Understanding the evidence
Dialogue Exchange uses a within-subject longitudinal approach for its repeated measures.
Young people answer baseline questions during the introductory Learning Dojo. Relevant questions are then repeated as they participate in further learning, Dialogue Spaces and video conferences.
For repeated-measure reporting, only young people who completed both the baseline and relevant follow-up measure are compared. This means change is assessed within the same participants rather than between unrelated respondent groups.
The measures include reflective self-report items, so the findings should be understood as evidence of changes in participants' reported attitudes and perceived capabilities rather than direct causal proof of behavioural change.
Data is not collected only for reporting.
It helps us understand:
- where young people are engaging
- how they experience Dialogue Exchange
- which parts of the journey are associated with stronger outcomes
- where barriers exist
- where the experience needs to improve.
The programme's measurement approach has also been developed with input from University College London.
Partnerships
Partnership with Ministry of Education in Rwanda
Read about the partnership with Rwanda's Ministry of Education